Terms and Conditions

Effective Date: 26 October 2026

Welcome to snackydoo.life.

This Website is operated by Khadyot Naturals Private Limited. SnackyDoo is a brand of Khadyot Naturals Private Limited.

By accessing this Website or placing an order through it, you agree to these Terms and Conditions.

Please read them carefully before making a purchase.

1. Website Use

You may use this Website to browse and purchase products offered by Khadyot Naturals Private Limited.

You agree not to:

Use the Website for any unlawful or fraudulent purpose
Attempt unauthorised access to the Website or its systems
Interfere with Website security or functionality
Submit false, misleading, or fraudulent order information
Copy or commercially exploit Website content without permission

2. Guest Checkout

You are not required to create an account, register, or log in to purchase products from our Website.

Products may be purchased through guest checkout by providing the information reasonably required to process, fulfil, and deliver the order.

You are responsible for ensuring that the name, mobile number, email address, billing information, and shipping address provided at checkout are accurate.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, quantity, pricing, nutritional information, and other product information displayed on the Website are accurate.

Actual product packaging may occasionally contain updated information or minor visual differences.

Customers should always check the physical product packaging, ingredient list, allergen information, storage instructions, expiry/best-before information, and other mandatory declarations before consumption.

If you have a known food allergy, intolerance, or specific dietary requirement, please carefully review the product label before consumption.

4. Prices and Taxes

Product prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, shipping charges, or other charges, if any, will be displayed during checkout before payment is completed.

We reserve the right to correct genuine pricing, typographical, or technical errors.

If an order is affected by a material pricing or availability error, we may contact you or cancel the affected order and issue a refund for any payment already received.

5. Orders

An order is considered received when our Website successfully records the order.

We reserve the right to decline or cancel an order in circumstances including:

Product unavailability
Incorrect pricing caused by a technical or typographical error
Suspected fraudulent activity
Incorrect or insufficient delivery information
Payment failure
Delivery location being outside our serviceable area
Circumstances beyond our reasonable control

If we cancel a prepaid order, the amount collected for the cancelled order will be refunded to the original payment method.

6. Payments

Payments may be processed through Razorpay or other payment methods displayed at checkout.

By making a payment, you agree to the terms applicable to the payment method or payment service provider used for the transaction.

A payment being debited from your account does not by itself constitute successful order confirmation if the transaction has not been successfully communicated to our Website.

If money is debited but an order is not generated, please contact us with the transaction details so that we can investigate the payment status.

7. Shipping and Delivery

Orders will be delivered to the shipping address provided during checkout.

Estimated delivery periods may vary depending upon:

Customer location
Courier availability
Public holidays
Weather conditions
Logistics disruptions
Events beyond our reasonable control

Customers are responsible for providing a complete and accurate delivery address and contact number.

Additional shipping and delivery terms, where applicable, will be governed by our Shipping and Delivery Policy published on the Website.

8. Order Cancellation

You may request cancellation of an order before it has been dispatched.

To request cancellation, contact us as soon as possible at:

Email: info@khadyotnaturals.com
Phone: +91 87190 37559

Once an order has been dispatched, it generally cannot be cancelled and will instead be governed by our Return, Refund & Cancellation Policy.

If an eligible prepaid order is successfully cancelled, the refund will be initiated to the original payment method.

9. Returns, Replacements and Refunds

Because our products include packaged food and consumable products, returns are not accepted merely because of change of mind, taste preference, or an ordering mistake by the customer.

However, customers may raise a return, replacement, or refund request within 7 days of delivery if:

The wrong product was delivered
The product was expired when delivered
The product or package was damaged, broken, or materially compromised when delivered

Eligibility, evidence requirements, return shipping arrangements, and refund timelines are explained in our Return, Refund & Cancellation Policy, which forms part of these Terms.

Nothing in these Terms is intended to limit any mandatory consumer rights available under applicable Indian law.

10. Storage and Consumption

Customers should follow the storage and usage instructions printed on the product packaging.

Khadyot Naturals cannot be responsible for deterioration resulting from improper handling or storage after successful delivery where the product was delivered in proper condition.

Do not consume a product if the packaging is materially damaged or tampered with, or if the product is past its declared expiry/use-by date.

11. Intellectual Property

All Website content including brand names, trademarks, logos, product photographs, graphics, text, designs, and other materials is owned by or licensed to Khadyot Naturals Private Limited unless otherwise stated.

Such content may not be reproduced, distributed, modified, or commercially exploited without prior written permission.

12. Website Availability

We aim to keep our Website available and accurate, but we do not guarantee uninterrupted or error-free Website operation.

The Website may occasionally be unavailable because of maintenance, updates, hosting issues, technical problems, or circumstances outside our reasonable control.

13. Limitation of Liability

To the maximum extent permitted under applicable law, Khadyot Naturals Private Limited will not be liable for indirect or consequential losses resulting solely from the use or inability to use this Website.

Nothing in these Terms excludes or restricts liability or consumer rights where such exclusion or restriction is prohibited by applicable law.

14. Third-Party Services

Certain functions of our Website, including payment processing, shipping, analytics, hosting, and communications, may be provided using third-party service providers.

Use of those services may also be subject to the applicable third party’s terms and privacy policies.

15. Privacy

Personal information submitted through the Website is handled in accordance with our Privacy Policy.

By placing an order, you acknowledge that information reasonably necessary for fulfilment of your transaction may be shared with payment, shipping, technology, and other service providers involved in processing your order.

16. Changes to These Terms

We may update these Terms and Conditions when necessary.

The latest version published on this Website will apply from the effective date specified on the page.

17. Governing Law

These Terms are governed by the laws of India.

Any dispute shall be handled in accordance with applicable Indian law, including applicable consumer-protection laws.

Subject to rights and remedies available to consumers under applicable law, courts having appropriate jurisdiction in Bhopal, Madhya Pradesh shall have jurisdiction over disputes relating to these Terms.

18. Contact Information

For questions about these Terms, orders, payments, or products, contact:

Khadyot Naturals Private Limited
Industrial Area Bagroda, D-16
Bhopal, Madhya Pradesh – 464993
India

Email: info@khadyotnaturals.com
Phone: +91 87190 37559
Website: snackydoo.life