Effective Date: 26 October 2026
SnackyDoo is a brand operated by Khadyot Naturals Private Limited (“Khadyot Naturals”, “we”, “us”, or “our”).
We respect your privacy and are committed to protecting the personal information you share with us when you visit or make a purchase through snackydoo.life (“Website”).
This Privacy Policy explains what information we collect, why we collect it, how it may be used or shared, and the choices available to you.
1. Information We Collect
When you browse our Website, place an order, contact us, or otherwise interact with us, we may collect information such as:
- Name
- Billing address
- Shipping address
- Email address
- Mobile/phone number
- Products ordered
- Order and transaction details
- Payment status and payment reference information
- IP address
- Browser and device information
- Information submitted through contact forms or customer-support communications
Customers are not required to create an account or register in order to purchase products from our Website. Orders may be placed using guest checkout.
2. Payment Information
Payments on our Website may be processed through Razorpay and other payment methods made available at checkout.
Payment information required to complete a transaction may be collected and processed directly by the applicable payment service provider in accordance with its own privacy and security practices.
Khadyot Naturals does not intentionally store sensitive authentication information such as your complete card number, CVV, UPI PIN, or internet-banking password.
3. How We Use Your Information
We may use the information collected from you to:
- Process and fulfil your orders
- Confirm payments and transactions
- Deliver products to your shipping address
- Send order confirmations and delivery updates
- Handle cancellations, returns, replacements, refunds, and complaints
- Provide customer support
- Detect or prevent fraud and misuse
- Maintain transaction and accounting records
- Improve our Website, products, and customer experience
- Comply with tax, accounting, regulatory, and legal requirements
- Send promotional communications where you have consented to receive them
We will not use your personal information for purposes materially unrelated to those for which it was collected unless permitted by applicable law or with your consent where required.
4. Sharing of Information
We may share relevant information with trusted service providers where necessary to operate our business and complete your order, including:
- Payment gateway and payment-processing providers, including Razorpay
- Courier, shipping, and logistics companies
- Website and hosting service providers
- WooCommerce and other e-commerce technology providers
- Email, SMS, WhatsApp, or customer-communication service providers
- Analytics and security service providers
- Professional advisers, auditors, or regulatory authorities where legally required
Only information reasonably necessary for providing the relevant service is shared.
We do not sell customers’ personal information.
5. Cookies and Website Technologies
Our Website may use cookies and similar technologies to:
- Keep the Website functioning correctly
- Remember checkout or shopping-cart information
- Improve Website performance
- Understand Website usage
- Prevent fraud or security threats
- Measure advertising or marketing performance where applicable
You may control or disable certain cookies using your browser settings. However, disabling essential cookies may affect Website functionality or checkout.
6. Data Retention
We retain personal and transaction information only for as long as reasonably necessary for the purpose for which it was collected, including order fulfilment, customer support, accounting, tax, fraud prevention, dispute resolution, and compliance with applicable laws.
Certain transaction records may need to be retained even after a customer requests deletion where retention is required by law.
7. Data Security
We use reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no internet-based system or electronic transmission can be guaranteed to be completely secure.
8. Your Choices and Rights
Subject to applicable law, you may contact us to:
- Request information about personal data associated with you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent for promotional communications
- Raise a privacy-related complaint or concern
We may need to verify your identity before processing certain requests.
9. Marketing Communications
Transactional messages relating to your order, payment, shipment, delivery, return, or customer-support request may be sent where necessary to provide our services.
Promotional communication will be sent in accordance with applicable requirements, and you may opt out of promotional communication through the unsubscribe or opt-out mechanism provided, where applicable.
10. Third-Party Services and Links
Our Website may contain links to or integrations with third-party websites and services.
Their handling of information is governed by their own privacy policies. Khadyot Naturals is not responsible for the privacy practices of third-party websites or services that we do not control.
11. Children
Our Website and products are intended for customers who are legally capable of entering into a purchase transaction.
Where a person is under the age required to independently enter into a contract under applicable law, purchases should be made under the supervision of a parent or legal guardian.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, regulatory, or technological changes.
The latest version published on this Website will apply from its stated effective date.
13. Contact Us
For privacy-related questions, complaints, corrections, or requests, please contact:
Khadyot Naturals Private Limited
Industrial Area Bagroda, D-16
Bhopal, Madhya Pradesh – 464993
India
Email: info@khadyotnaturals.com
Phone: +91 87190 37559
Website: snackydoo.life